About Us

By The Book Heating & Air was founded on a simple principle: serve first. As a family-owned company in Greeneville, TN, we approach every home and business with integrity, craftsmanship, and genuine care. We are committed to being more than service providers. We strive to be a source of honesty, help, and light in our community.

With over 50 years of combined experience, our skilled team handles every HVAC project with precision and reliability. From heating and cooling repairs to indoor air quality solutions, we are proud to offer services designed to keep families and businesses comfortable, safe, and confident in their systems.

Family
Family Holding Signs

Frequently Asked Questions

Do you offer financing?

Yes, we provide local, competitive, and simple financing solutions for replacements and repairs.

What is the life expectancy of an HVAC system?

Typically 12–15 years, depending on the brand and the maintenance performed over the system’s lifespan.

What brands do you sell?

We primarily install Goodman, Mitsubishi, and Amana systems but can also install any brand requested by the customer.

Do you offer a warranty?

Yes, our equipment comes with a 10–12 year parts warranty and a 1-year labor warranty on new installations. Extended labor warranties are also available.

Are your services family-friendly and community-focused?

Absolutely. Every job is approached with a service-first mindset, reflecting our commitment to integrity, honesty, and caring for the families we serve.

By the Book Heating and Air | 423-329-5250 | |